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Newcomers in Canada listening to an information session

Employment Services

Settlement
Services

Moving to a new country can be challenging, whether you have just arrived or have been here for years. Immigrants often face many obstacles, such as language barriers, cultural differences, finding jobs, and accessing essential services. Adapting to a new environment can feel overwhelming, with difficulties like understanding how local systems work, managing financial pressures, and dealing with feelings of loneliness. These challenges can make it hard for immigrants to fully integrate and thrive in their new community.


Since 1977, KMC has been supporting individuals at every stage of their settlement journey. Our wide range of services cater to the needs of newcomers as well as those who have been in Canada for a longer period but still needs support. 

Our experienced settlement counsellors go beyond simply providing services; they take the time to listen and understand your needs. We pride ourselves on our personalized approach, ensuring you have the support needed to succeed and feel at home in your new community.

Who are eligible for settlement services?

  • Permanent Residents/ Landed immigrants

  • Convention Refugees

  • Caregivers (Temporary residents who hold a home child care work permit or home support work permit) 

  • Canada-Ukraine Authorization for Emergency Travel (CUAET) visa holders

  • Temporary Resident Visa Holder (for Families Affected by the Gaza Crisis)

  • International Students

  • Temporary Foreign Workers/ Work Permit Holders

  • Refugee Claimants

  • Canadian Citizens

Individuals under Visitor/ Tourist Visa are not eligible for our services.  For any immigration-related questions, please visit the official Immigration, Refugees and Citizenship Canada (IRCC) Help Centre

What we offer:

One-on-One Needs Assessment and Referral

One-on-One Needs Assessment and Referral

Receive a personalized assessment to identify your specific needs and get referrals to appropriate resources and services. If you have just arrived in Canada, we will provide a personalized plan to help you start your new life here.

 

Information and Orientation

Information and Orientation

Through one-on-one and group sessions, we provide essential information on housing, employment, healthcare, Canada’s legal system, banking, financial management, becoming a Canadian citizen, and more to help you understand and navigate your new community.

 

Supportive Counselling

Supportive Counselling

Our counsellors understand the mental and emotional stress of being a newcomer. We offer well-being and practical support during your transition.

Document Support

Document Support

Whether you’re a new or established immigrant, we help you understand and complete important forms and applications, such as Permanent Residence (PR) cards, OHIP applications, Citizenship applications, Child Tax Benefits, and more.

Employment-Related Services

Employment-Related Services

Our counsellors provide essential employment information and referrals for specialist support to assist you in your job search.

Interpretation

Interpretation

Clear communication is necessary for accessing services, finding jobs, and becoming part of the community. We offer interpretation assistance to help you understand and be understood, ensuring you can navigate your new environment with confidence.

Free Furniture with Furniture Bank

Free Furniture with Furniture Bank

Discover how our partnership with Furniture Bank is making it easier for newcomers and refugees in Ontario to create a warm, welcoming home after receiving free furniture. Learn more about the support available and how you can access these essential services.

For more information, please contact:

Dipak Sapkota, Library Settlement Counsellor

Dipak Sapkota

Library Settlement Worker 

Language: English, Nepali, Hindi 

Email address: dsapkota@kababayan.org 

Contact Number: 647-836-9578

Christine Garcia, Settlement Counsellor

Christine Garcia

Settlement Counsellor 
Language: English,Tagalog

Email address: cgarcia@kababayan.org 

Contact Number: 647-617-0425

Rachel Jones, Settlement Counsellor for Spanish-Speakers

Rachel Jones

Settlement Counsellor 
 Language: English, Spanish 

Email address: rejones@kababayan.org

Contact Number: 647-617-1057

If you’re an international student, temporary foreign worker, refugee claimant, or citizen, and you need settlement support, please contact Grace Zalun.

Grace Zalun, Settlement Counsellor

Grace Zalun

Settlement Counsellor 

Language: English, Tagalog 

Email address: gzalun@kababayan.org

Contact Number: 647-617-1378

Client at KMC

I would like to say thank you so much to KMC for the assistance, I sincerely appreciate the help and support that they provided to me, especially with my situation when I first arrived in Canada.
 
I also wanted to express my gratitude to the settlement counselor for her hard work in helping me through all these difficult times in my journey. I was so lucky to have KMC in my life for helping me to get through it and to be able to share their support with others. It’s not easy to solve my worries without their help. I salute all the people who helped at KMC! Keep up the Amazing work and God bless you all!”

Dalisa Trinidad Sibayan

Client

Events

  • Navigating Healthcare in Canada
    Navigating Healthcare in Canada
    3 days to the event
    Sat, Jan 24
    Jan 24, 2026, 11:00 a.m. – 2:00 p.m.
    Auditorium, Parkdale Library, 1303 Queen St W, Toronto, ON M6K 1L6, Canada
    New to Canada and have questions about healthcare? Join us for Navigating Healthcare in Canada, a free drop-in community event where you can get help finding a doctor, learn about health screenings and diabetes prevention, and check your blood pressure and heart rate.
    Share
  • Banca en Canadá: Lo Esencial para Recién Llegados
    Banca en Canadá: Lo Esencial para Recién Llegados
    Feb 04, 2026, 6:30 p.m. – 8:00 p.m.
    Zoom
    Únete a este taller para principiantes y aprende cómo funcionan los bancos en Canadá, cómo elegir la cuenta adecuada, usar las transferencias electrónicas (e-Transfers) de forma segura y protegerte de estafas. Recibe consejos prácticos y claros para manejar tu dinero con mayor confianza.
    Share
  • Bienvenidos al Sistema Escolar de Toronto: Recursos y Apoyos para Su Familia
    Bienvenidos al Sistema Escolar de Toronto: Recursos y Apoyos para Su Familia
    Jan 19, 2026, 6:30 p.m. – 8:00 p.m.
    En línea por Zoom
    Acompáñanos en este taller gratuito en español para entender como funciona la escuela en Canadá y que apoyos existen para su hijo/a, incluyendo como las familias pueden participar y acceder a los recursos escolares.
    Share
  • Managing Anxiety and Stress related to Employment challenges, Job Searching, Interviews, and Newcomer Transitions
    Managing Anxiety and Stress related to Employment challenges, Job Searching, Interviews, and Newcomer Transitions
    Jan 10, 2026, 1:30 p.m. – 3:00 p.m.
    Zoom
    This session will help participants learn practical ways to manage anxiety, build confidence, navigate job searching and interviews, cope with the challenges of settling in a new country, and connect with helpful community resources that can support their goals.
    Share
  • Canadian Symbols Information Session (2 of 2)
    Canadian Symbols Information Session (2 of 2)
    Dec 07, 2025, 3:00 p.m. – 5:00 p.m. EST
    Online via Zoom
    Join our second online session as we explore Canadian symbols, culture, and identity — and help you prepare for your Citizenship Test.
    Share

Resources

Resources including employment support, financial benefits, and social supports.
Contact Number: (416) 392-295

Employment aid and related services operated by the Government of Ontario.
Contact Number: 1-800-387-5656

For information about credential assessments.

For information on programs that help you work in the profession you trained in while outside of Canada.

A portal for internationally-educated professionals to further practice their career in Ontario.

Resources for internationally-educated professionals in the medical field.

Register for our Services

Sign up for personalized support and services.

Filling out a short form that allows us to match you with one of our counsellors, who will provide support and guidance for your specific needs and help you access our services.

Eva Mejorada Lira

Kababayan was with us every step of the way. Without them, our journey to call Canada our home would have been much harder.

Eva Mejorada Lira

Client from Mexico

Dalisa Trinidad Sibayan

I wanted to express my gratitude to the settlement counsellor for her hard work in helping me through all these difficult times in my journey. I was so lucky to have KMC in my life for helping me to get through it and to be able to share their support with others.

Dalisa Trinidad Sibayan

Client from the Philippines

Sarojani

Landed in Canada through the Live-in Caregiver Program. Thanks to Kababayan’s Library Settlement Partnership (LSP) support, I reunited with my family here.

Sarojani

Client from Nepal

Annie Nunez

I want to thank you [KMC Counsellor] for everything you have done for us. From when we first met, you motivated us to be able to find relief from our difficult situation as newcomers here in Canada.

Annie Nunez

Client from Honduras

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