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Newcomers in Canada listening to an information session

Employment Services

Settlement
Services

Moving to a new country can be challenging, whether you have just arrived or have been here for years. Immigrants often face many obstacles, such as language barriers, cultural differences, finding jobs, and accessing essential services. Adapting to a new environment can feel overwhelming, with difficulties like understanding how local systems work, managing financial pressures, and dealing with feelings of loneliness. These challenges can make it hard for immigrants to fully integrate and thrive in their new community.


Since 1977, KMC has been supporting individuals at every stage of their settlement journey. Our wide range of services cater to the needs of newcomers as well as those who have been in Canada for a longer period but still needs support. 

Our experienced settlement counsellors go beyond simply providing services; they take the time to listen and understand your needs. We pride ourselves on our personalized approach, ensuring you have the support needed to succeed and feel at home in your new community.

Who are eligible for settlement services?

  • Permanent Residents/ Landed immigrants

  • Convention Refugees

  • Caregivers (Temporary residents who hold a home child care work permit or home support work permit) 

  • Canada-Ukraine Authorization for Emergency Travel (CUAET) visa holders

  • Temporary Resident Visa Holder (for Families Affected by the Gaza Crisis)

  • International Students

  • Temporary Foreign Workers/ Work Permit Holders

  • Refugee Claimants

  • Canadian Citizens

Individuals under Visitor/ Tourist Visa are not eligible for our services.  For any immigration-related questions, please visit the official Immigration, Refugees and Citizenship Canada (IRCC) Help Centre

What we offer:

One-on-One Needs Assessment and Referral

One-on-One Needs Assessment and Referral

Receive a personalized assessment to identify your specific needs and get referrals to appropriate resources and services. If you have just arrived in Canada, we will provide a personalized plan to help you start your new life here.

 

Information and Orientation

Information and Orientation

Through one-on-one and group sessions, we provide essential information on housing, employment, healthcare, Canada’s legal system, banking, financial management, becoming a Canadian citizen, and more to help you understand and navigate your new community.

 

Supportive Counselling

Supportive Counselling

Our counsellors understand the mental and emotional stress of being a newcomer. We offer well-being and practical support during your transition.

Document Support

Document Support

Whether you’re a new or established immigrant, we help you understand and complete important forms and applications, such as Permanent Residence (PR) cards, OHIP applications, Citizenship applications, Child Tax Benefits, and more.

Employment-Related Services

Employment-Related Services

Our counsellors provide essential employment information and referrals for specialist support to assist you in your job search.

Interpretation

Interpretation

Clear communication is necessary for accessing services, finding jobs, and becoming part of the community. We offer interpretation assistance to help you understand and be understood, ensuring you can navigate your new environment with confidence.

Free Furniture with Furniture Bank

Free Furniture with Furniture Bank

Discover how our partnership with Furniture Bank is making it easier for newcomers and refugees in Ontario to create a warm, welcoming home after receiving free furniture. Learn more about the support available and how you can access these essential services.

For more information, please contact:

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Dipak Sapkota

Library Settlement Worker 

Language: English, Nepali, Hindi 

Email address: dsapkota@kababayan.org 

Contact Number: 647-836-9578

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Christine Garcia

Settlement Counsellor 
Language: English,Tagalog

Email address: cgarcia@kababayan.org 

Contact Number: 647-617-0425

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Rachel Jones

Settlement Counsellor 
 Language: English, Spanish 

Email address: rejones@kababayan.org

Contact Number: 647-617-1057

If you’re an international student, temporary foreign worker, refugee claimant, or citizen, and you need settlement support, please contact Grace Zalun.

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Grace Zalun

Settlement Counsellor 

Language: English, Tagalog 

Email address: gzalun@kababayan.org

Contact Number: 647-617-1378

Client at KMC

I would like to say thank you so much to KMC for the assistance, I sincerely appreciate the help and support that they provided to me, especially with my situation when I first arrived in Canada.
 
I also wanted to express my gratitude to the settlement counselor for her hard work in helping me through all these difficult times in my journey. I was so lucky to have KMC in my life for helping me to get through it and to be able to share their support with others. It’s not easy to solve my worries without their help. I salute all the people who helped at KMC! Keep up the Amazing work and God bless you all!”

Dalisa Trinidad Sibayan

Client

Events

  • Herramientas y Estrategias Para Mejorar Tu Inglés
    Herramientas y Estrategias Para Mejorar Tu Inglés
    Feb 19, 2026, 6:30 p.m. – 8:00 p.m.
    Zoom
    ¿Quieres mejorar tu inglés pero no sabes por dónde empezar? Este taller gratuito te dará herramientas y estrategias prácticas que puedes usar en tu día a día.
    Share
  • Ahorro de Energía con Lectura de Facturas
    Ahorro de Energía con Lectura de Facturas
    23 days to the event
    Thu, Mar 05
    Mar 05, 2026, 6:30 p.m. – 8:00 p.m.
    Zoom
    Este taller gratuito en línea, impartido en español, ayuda a las personas participantes a comprender sus facturas de servicios públicos y a aprender formas sencillas de ahorrar energía y reducir los costos mensuales en el hogar.
    Share
  • Lessons Learned and Practical Legal Guidance for Individuals and Families Settling in Canada
    Lessons Learned and Practical Legal Guidance for Individuals and Families Settling in Canada
    Apr 04, 2026, 1:30 p.m. – 3:00 p.m.
    Zoom
    Join us for a practical legal information session designed to help newcomers and families understand key legal issues that can affect immigration status and permanent residency.
    Share
  • Newcomer Information Session on Tax Returns
    Newcomer Information Session on Tax Returns
    Feb 07, 2026, 2:00 p.m. – 3:30 p.m.
    Zoom
    New to filing taxes in Canada? Join us for a free online information session for newcomers filing their tax return for the first time, those who became protected persons in 2025, or those who immigrated to Canada in 2025.
    Share
  • Banca en Canadá: Lo Esencial para Recién Llegados
    Banca en Canadá: Lo Esencial para Recién Llegados
    Feb 04, 2026, 6:30 p.m. – 8:00 p.m.
    Zoom
    Únete a este taller para principiantes y aprende cómo funcionan los bancos en Canadá, cómo elegir la cuenta adecuada, usar las transferencias electrónicas (e-Transfers) de forma segura y protegerte de estafas. Recibe consejos prácticos y claros para manejar tu dinero con mayor confianza.
    Share

Resources

Resources including employment support, financial benefits, and social supports.
Contact Number: (416) 392-295

Employment aid and related services operated by the Government of Ontario.
Contact Number: 1-800-387-5656

For information about credential assessments.

For information on programs that help you work in the profession you trained in while outside of Canada.

A portal for internationally-educated professionals to further practice their career in Ontario.

Resources for internationally-educated professionals in the medical field.

Register for our Services

Sign up for personalized support and services.

Filling out a short form that allows us to match you with one of our counsellors, who will provide support and guidance for your specific needs and help you access our services.

Eva Mejorada Lira

Kababayan was with us every step of the way. Without them, our journey to call Canada our home would have been much harder.

Eva Mejorada Lira

Client from Mexico

Dalisa Trinidad Sibayan

I wanted to express my gratitude to the settlement counsellor for her hard work in helping me through all these difficult times in my journey. I was so lucky to have KMC in my life for helping me to get through it and to be able to share their support with others.

Dalisa Trinidad Sibayan

Client from the Philippines

Sarojani

Landed in Canada through the Live-in Caregiver Program. Thanks to Kababayan’s Library Settlement Partnership (LSP) support, I reunited with my family here.

Sarojani

Client from Nepal

Annie Nunez

I want to thank you [KMC Counsellor] for everything you have done for us. From when we first met, you motivated us to be able to find relief from our difficult situation as newcomers here in Canada.

Annie Nunez

Client from Honduras

Edgar

You make us feel that we are not alone and that we have your warm and kind support. Thanks to you, we renewed our work permit so we can continue working. I have received so much help from you in resolving document issues, as my interpreter, and so on. I am very grateful for your program, which is a great help to us Spanish-speaking Latinos!!

Edgar

Client

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